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Help Center

How do I cancel an order?

How do I cancel an order?

You can cancel any order within 24 hours of placement using the Cancel Order button next to the product on your My Orders page.

Steps to Cancel Your Order:

  • Go to your My Orders page in your account.
  • Click the Cancel Order button next to the product you want to cancel.
  • Select a predefined reason for cancellation, such as:
    –  Product not as described
    –  Found a better price elsewhere
    –  Ordered by mistake
    –  Shipping takes too long
    –  No longer needed
    –  Not interested anymore
    –  Other
  • Add any additional details if needed, then click Submit Cancellation Request.

Notes:

  • The Cancel Order button is available only for 24 hours after placing the order.
  • After 24 hours or if the order has been shipped, cancellation is not possible.
  • You can check the status of your cancellation from your My Orders page.

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