{"id":33177,"date":"2025-09-30T11:36:03","date_gmt":"2025-09-30T08:36:03","guid":{"rendered":"https:\/\/markatoonline.com\/?page_id=33177"},"modified":"2025-12-28T15:24:56","modified_gmt":"2025-12-28T12:24:56","slug":"%e1%8c%ad%e1%8a%90%e1%89%b5-%e1%8a%a5%e1%8a%93-%e1%88%9b%e1%8b%b5%e1%88%a8%e1%88%b5","status":"publish","type":"page","link":"https:\/\/new.markatoonline.com\/am-et\/%e1%8c%ad%e1%8a%90%e1%89%b5-%e1%8a%a5%e1%8a%93-%e1%88%9b%e1%8b%b5%e1%88%a8%e1%88%b5\/","title":{"rendered":"\u132d\u1290\u1275 \u12a5\u1293 \u121b\u12f5\u1228\u1235"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33177\" class=\"elementor elementor-33177 elementor-23002\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f892c02 e-flex e-con-boxed e-con e-parent\" data-id=\"f892c02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5438d34 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"5438d34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca0df0c elementor-widget elementor-widget-motta-navigation-bar\" data-id=\"ca0df0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"motta-navigation-bar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"motta-navigation-bar\"><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--5b0ddb8 active\"><a href=https:\/\/new.markatoonline.com\/shipping-delivery\/>Shipping & Delivery<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--deae429\"><a href=https:\/\/new.markatoonline.com\/return-exchange\/>Return & Exchange<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--e8d3539\"><a href=https:\/\/new.markatoonline.com\/privacy-policy\/>Privacy Policy<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--c9dbd5b\"><a href=https:\/\/new.markatoonline.com\/terms-and-conditions\/>Terms and Conditions<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--259b860\"><a href=https:\/\/new.markatoonline.com\/sell-policy\/>Sell Policy<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--067381d\"><a href=https:\/\/new.markatoonline.com\/product-policy\/>Product Policy<\/a> <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd206ca e-con-full e-flex e-con e-child\" data-id=\"fd206ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab0e11d elementor-widget elementor-widget-motta-heading\" data-id=\"ab0e11d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"motta-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"motta-heading-elementor motta-heading__button-on\">\n\t\t\t\t<h2 class=\"motta-heading motta-heading--default\">\n\t\t\t\t\tShipping & Delivery Policy\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eb7973 elementor-widget elementor-widget-text-editor\" data-id=\"0eb7973\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #1d2128;\">Last Revised: 2025 \/ 09 \/ 01<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c15c230 elementor-widget elementor-widget-text-editor\" data-id=\"c15c230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At<strong><a href=\"https:\/\/new.markatoonline.com\/\"> Markato Online<\/a><\/strong>, we strive to deliver your products quickly and safely, and we aim to clarify everything related to shipping and delivery to ensure a smooth experience for our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25850bf elementor-widget elementor-widget-motta-accordion\" data-id=\"25850bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"motta-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"motta-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"motta-accordion__item\">\n\t\t\t\t\t<div id=\"motta-tab-title-3931\" class=\"motta-accordion__title\" data-tab=\"1\" role=\"tab\" aria-controls=\"motta-tab-content-3931\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"motta-accordion__icon motta-accordion__icon--default\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"motta-accordion__title-text\" href=\"#motta-tab-content-3931\">Delivery Time<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"motta-tab-content-3931\" class=\"motta-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"motta-tab-title-3931\"><p><strong>Local Products:<\/strong><\/p><ul><li>Products available within Addis Ababa are usually delivered within 3\u20137 business days from order confirmation.<\/li><\/ul><p><strong>Imported Products via Dropshipping or External Suppliers<\/strong>:<\/p><ul><li>These products are shipped directly from the external supplier and delivery may take 30\u201340 business days depending on the supplier\u2019s location and international shipping time.<\/li><\/ul><p><strong>Imported Products Available Locally from a Seller:<\/strong><\/p><ul><li>Treated as local products, with a delivery time of 3\u20137 business days.<\/li><li><strong>Note:<\/strong> Delivery times may vary due to unforeseen circumstances such as customs clearance or transport conditions, and customers should take this into account.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"motta-accordion__item\">\n\t\t\t\t\t<div id=\"motta-tab-title-3932\" class=\"motta-accordion__title\" data-tab=\"2\" role=\"tab\" aria-controls=\"motta-tab-content-3932\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"motta-accordion__icon motta-accordion__icon--default\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"motta-accordion__title-text\" href=\"#motta-tab-content-3932\">Shipping Costs<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"motta-tab-content-3932\" class=\"motta-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"motta-tab-title-3932\"><ul><li>Shipping fees vary based on product type, weight, destination, and delivery method.<\/li><li>Final shipping costs are displayed before confirming the order.<\/li><li>If free shipping offers are available, they will be clearly indicated on the product page or during checkout.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"motta-accordion__item\">\n\t\t\t\t\t<div id=\"motta-tab-title-3933\" class=\"motta-accordion__title\" data-tab=\"3\" role=\"tab\" aria-controls=\"motta-tab-content-3933\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"motta-accordion__icon motta-accordion__icon--default\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"motta-accordion__title-text\" href=\"#motta-tab-content-3933\">Delivery Methods<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"motta-tab-content-3933\" class=\"motta-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"motta-tab-title-3933\"><ul><li>Products are delivered via platform-approved shipping partners or local sellers.<\/li><li>Some products may require the customer\u2019s signature upon receipt.<\/li><li>A tracking number will be provided to the customer when available to facilitate order tracking.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"motta-accordion__item\">\n\t\t\t\t\t<div id=\"motta-tab-title-3934\" class=\"motta-accordion__title\" data-tab=\"4\" role=\"tab\" aria-controls=\"motta-tab-content-3934\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"motta-accordion__icon motta-accordion__icon--default\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"motta-accordion__title-text\" href=\"#motta-tab-content-3934\">Receiving and Confirmation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"motta-tab-content-3934\" class=\"motta-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"motta-tab-title-3934\"><ul><li>Customers must verify delivery details (address, phone number) before confirming the order.<\/li><li>Upon receiving the product, check its condition. In case of any damage or errors, contact customer support within 24 hours.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"motta-accordion__item\">\n\t\t\t\t\t<div id=\"motta-tab-title-3935\" class=\"motta-accordion__title\" data-tab=\"5\" role=\"tab\" aria-controls=\"motta-tab-content-3935\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"motta-accordion__icon motta-accordion__icon--default\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"motta-accordion__title-text\" href=\"#motta-tab-content-3935\">Delays or Losses<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"motta-tab-content-3935\" class=\"motta-accordion__content clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"motta-tab-title-3935\"><ul><li>The platform is not responsible for delays beyond its control, such as customs, weather conditions, strikes, or force majeure events.<\/li><li>If a shipment is lost during transportation by the shipping company, the platform or seller will coordinate with the shipping company to resolve the issue as quickly as possible<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"motta-accordion__item\">\n\t\t\t\t\t<div id=\"motta-tab-title-3936\" class=\"motta-accordion__title\" data-tab=\"6\" role=\"tab\" aria-controls=\"motta-tab-content-3936\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"motta-accordion__icon motta-accordion__icon--default\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"motta-accordion__title-text\" href=\"#motta-tab-content-3936\">International Shipping for Customers Outside Ethiopia<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"motta-tab-content-3936\" class=\"motta-accordion__content clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"motta-tab-title-3936\"><ul><li>Some products can be delivered to customers outside Ethiopia according to available shipping options.<\/li><li>Customers are responsible for any customs duties or taxes in their country.<\/li><li>International delivery times depend on the destination and the shipping company.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"motta-accordion__item\">\n\t\t\t\t\t<div id=\"motta-tab-title-3937\" class=\"motta-accordion__title\" data-tab=\"7\" role=\"tab\" aria-controls=\"motta-tab-content-3937\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"motta-accordion__icon motta-accordion__icon--default\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"motta-accordion__title-text\" href=\"#motta-tab-content-3937\">Modifying Delivery Details<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"motta-tab-content-3937\" class=\"motta-accordion__content clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"motta-tab-title-3937\"><ul><li>Customers can modify the delivery address before the product is shipped. After that, changes can only be made with platform approval.<\/li><li>Any errors in delivery details are the responsibility of the customer and may result in delays or lost orders.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18bf8c1 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-child\" data-id=\"18bf8c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c000aa4 elementor-widget elementor-widget-motta-navigation-bar\" data-id=\"c000aa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"motta-navigation-bar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"motta-navigation-bar\"><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--5b0ddb8 active\"><a href=https:\/\/new.markatoonline.com\/shipping-delivery\/>Shipping & Delivery<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--deae429\"><a href=https:\/\/new.markatoonline.com\/return-exchange\/>Return & Exchange<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--e8d3539\"><a href=https:\/\/new.markatoonline.com\/privacy-policy\/>Privacy Policy<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--c9dbd5b\"><a href=https:\/\/new.markatoonline.com\/terms-and-conditions\/>Terms and Conditions<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--259b860\"><a href=https:\/\/new.markatoonline.com\/sell-policy\/>Sell Policy<\/a> <\/div><div class=\"motta-navigation-bar__title motta-navigation-bar__title-item--067381d\"><a href=https:\/\/new.markatoonline.com\/product-policy\/>Product Policy<\/a> <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33177","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u132d\u1290\u1275 \u12a5\u1293 \u121b\u12f5\u1228\u1235 | Shopping joy, one tap away<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.markatoonline.com\/am-et\/\u132d\u1290\u1275-\u12a5\u1293-\u121b\u12f5\u1228\u1235\/\" \/>\n<meta property=\"og:locale\" content=\"am_ET\" \/>\n<meta property=\"og:type\" 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